Hotels · Guesthouses · Lodges · Property Managers
Let them spend.
A single code opens your shop, your restaurant, your services and a concierge that speaks every language. No app. No queue at the desk. Guests order more, and your team does less.
Live in an afternoon · PMS integrated · Apaleo
GDPR · Anonymised at checkout
Tonight's guest orders
Live · 22:40Bottle of Chenin Blanc
ROOM 07
Room service · dinner for two
ROOM 12
Express laundry
ROOM 03
Late checkout
ROOM 09
Breakfast add-on ×2
ROOM 15
Illustrative. We'll model the real numbers for your property in the demo.
Two jobs, one platform
CERQA opens new revenue from the guests you already have, and lifts the experience that drives your reviews and your repeat bookings.
I
Everything you already offer becomes orderable from the room, without the friction of asking at the desk.
II
The service level of a five-star front desk, in every guest's pocket, in every language — without adding headcount.
Setup
No integrations required to start. No hardware beyond a printed code. No app for anyone to install.
Step 01
Add rooms, menus, shop items, services and FAQs in the dashboard. Switch on only the modules you need.
Step 02
Reception captures the guest's email and CERQA sends a personal welcome with their private access code — or guests simply scan the QR in the room. With a PMS integration like apaleo, checking in on your PMS does all of this automatically.
Step 03
Chats, orders and requests land in one dashboard for reception, housekeeping and F&B. Access expires automatically at checkout.
Running several properties? A multi-property admin layer manages every location from one login — built for management companies and small groups.
What your guests see
Guests chat, order and discover in their own language; your team reads and replies in yours. Translation happens live, both ways.
What your team sees
Reception, housekeeping, kitchen and management work from the same live view — no radios, no lost requests, no separate system for each department.
Occupancy
86%
Orders today
38
Open chats
4
Shop revenue
€612▲
Your team
The system that runs your guest experience also runs your team. Plan the week, approve absences and know who is on the floor — without a second subscription.
The Crew app adds to the home screen in one tap — no app store, no device rollout.
Who it's for
If you host guests overnight and offer them anything at all, CERQA gives you a way to sell it.
01
Full concierge, F&B ordering and a curated shop that matches your brand.
02
Answer guest questions and sell extras without staffing a desk around the clock.
03
Activities, dining and services bookable from the room, across every language.
04
One admin panel across every property. Standardise the guest experience portfolio-wide.
The CERQA effect
"Your concierge becomes a high-margin digital boutique. Guests get the autonomy to order what they want, when they want it — and your team gets its time back."
Before you ask
Straight answers, no sales gloss.
Next step
Fifteen minutes, your property in mind: the guest side, the dashboard, and a realistic revenue model for a property your size.